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Feedback

At Lulu Winter, we pride ourselves on our customer service and are always keen to hear your feedback. An amazing piece of jewellery you’ve seen elsewhere and think we should know about? Send it through! Something you saw on our website once but can’t find now? Get in touch! We’ll always do our best to answer your questions and if nothing else, we’re very good listeners. Our customer are our main priority, that’s why we not only have the obligatory (but well-attended!) generic email address cs@luluwinter.com but we also provide you with a phone number where you can speak to a real, live person (or at least our very friendly answer-phones and we’ll come back to you as soon as possible!). If you have any questions relating to our products or simply fancy a chat, just call us on 01202 929080 and we will endeavour to solve all of your problems within 24 hours (within reason and jewellery-related where possible!).